FAQ's
Goodness club is our loyalty club where you can earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, free shipping and more, so the more you collect the more you save.
You can join our Goodness Club by simply creating an account. If you already have an account with us, you will be able to access your rewards and check your balance in the "Loyalty" section in your account.
You can earn points for following us on social media, referring friends, making purchases and more. Please refer to the Goodness Club Loyalty page to learn more.
Your points can be viewed as soon as you login to your account. It will also have a breakdown of how many points you have to spend in your reward section of your account page.
Share your unique link with a friend. When your friend places their order we will gift them $30 off and gift you 800 points that you can redeem for a $20 voucher ...points will be pending until the order is received.
You can simply redeem your points for a voucher in the "Rewards" section of the Loyalty page.
Once redeemed you have 2 options
- You can use the voucher code at checkout if you make a one-time purchase.
- You can redeem the voucher on your account page under the redeem section if you are on a subscription.
No. Go ahead and earn as many as you can!
Approved: These points can be redeemed immediately
Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals. This may take up to 14 days to approve but if in doubt, please contact our customer care team.
Canceled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to canceled)
Your points expire after 12 months if left un-redeemed. Once you redeem your points a code will appear to be used.
Please contact us at support@gardenofvegan.com.au and put "loyalty" in the subject line with any questions.